Master Services Agreement Salesforce

7.4 Final-use provisions of the U.S. federal government. We provide services, including software and associated technology, for the ultimate end-of-the-day use of the U.S. federal government only in accordance with the following: The government`s technical data and software rights in relation to the services only include the rights usually made available to the public within the meaning of this Agreement. This standard commercial license is provided in accordance with FAR 12.211 (Technical Data) and FAR 12.212 (Software) and, for Ministry of Defence transactions, DFAR 252.227-7015 (Technical Data – Commercial Objects) and DFAR 227.7202-3 (rights to commercial computer software or computer software). If a government authority needs rights that are not granted under these conditions, it must negotiate with us to determine whether there are acceptable conditions for granting those rights and a written endorsement acceptable to both parties, which explicitly grants those rights, must be included in any applicable agreement. 15.2. Conditions for Australian customers with contractual fees of AUD 40,000 or less. If you live in Australia and the total fee you pay us is AUD 40,000 or less, then our products and services have guarantees that cannot be excluded under the Australian Consumer Law and the following conditions apply: 3.2 Limits of use. Services are subject to usage restrictions, such as . B quantities and/or functional limitations, to which it is referred in the order forms.

Services are also subject to the limits of the Salesforce platform as described in the documentation. Unless otherwise stated, a) an amount of an order form relates to the user and the service cannot be accessed more than that number of users; (b) a user`s password cannot be shared with another person and (c) a user ID can be assigned to a new person who replaces a person who no longer requires continuous use of the service. They will reasonably cooperate with all reviews as we conduct their use of the services. If you violate a contractual usage restriction, we will notify you and work with you to make your use compatible with the limit. If, despite our best efforts, you are unable or unwilling to comply with a contractual usage limitation, you will immediately execute, on our request, an order form with us and/or Salesforce, if applicable, for additional quantities of our services and/or Salesforce, if necessary, and/or any excessive usage invoices according to the payment terms below or in your agreement with Salesforce. Before you sign up with Salesforce on the dotted line, you should be aware that these integrations can be interrupted at any time in accordance with Section 4.2 of the Salesforce User Agreement. The „Integration with Non-SFDC Applications” section states that „if you`re a new Salesforce customer, make sure you don`t over-route at first,” says Dan Kelly, president of SF Negotiator, a contract negotiation team that specializes in „The assumption is always slower than you`d expect when you launch a new CRM platform, and it`s all too common for Salesforce`s sales team to overweight your contract for the first year, as it focuses exclusively on getting as much revenue as possible from your account.” 5.1 Acquisition of non-financial products and services. We or third parties may provide third-party products or services, including z.B non-financial applications and implementation and other consulting services. Unless there is a specific provision for the Salesforce platform, any acquisition of these products or services by you-non-FinancialForce and the exchange of data between you and a non-financial provider will be made exclusively between you and the non-financial provider.

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